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Refund Policy

Effective Date: 09/05/2025

At CheapIPTV.co, we are committed to providing reliable IPTV services. However, if you are not completely satisfied with your purchase, we offer the following refund policy:

1. Eligibility for Refunds

Refunds are granted under specific conditions:

  • Service Disruption: If the service is significantly unavailable due to technical issues on our end, a partial or full refund may be issued depending on the duration of the outage.

  • Billing Errors: If you are incorrectly charged (e.g., for the wrong plan or duplicate payments), we will refund the excess amount.

Refunds are not available in the following cases:

  • Change of mind or dissatisfaction based on personal preference.

  • If the service was actively used for more than 24 hours.

  • If the Terms of Service were violated or the service was used for illegal purposes.

2. How to Request a Refund

To request a refund, contact our support team, Refund requests for subscriptions must be made within 7 days of the original transaction, and for resellers, within 30 days.

  • Your account information.

  • Order number and payment receipt.

  • A clear explanation of the issue.

3. Refund Processing

Once your request is reviewed and approved, refunds will be processed within 5–10 business days and issued to the original payment method.

4. Subscription Termination

If a refund is granted, access to the IPTV service may be terminated immediately upon refund processing.

5. Refund Charges

Refunds may be subject to transaction or processing fees charged by third-party payment processors. These fees will be deducted from the refund amount.

6. Policy Updates

We may modify this refund policy at any time. Updates will be posted on this page with a revised effective date.

7. Contact Us

For refund inquiries or support, please contact us at:
Email: admin@cheapiptv.co